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Responsible Gaming

Gambling should stay entertainment. Here is how to keep it that way and where to get help.

  1. Play for fun

    Decide before you play how much money and time you are ready to spend, and stop when you reach it.

    Never play to win back losses, with money you need for living, or when you are upset or tired.

    Try a game on the demo balance first: it is free and shows how the game works.

  2. Warning signs

    You spend more than you planned, borrow money to play, hide your playing from others, feel restless when you do not play, or keep chasing losses. If this sounds familiar, take a break and talk to someone.

  3. Pause or close your account

    Write to support and we will pause your account for the time you choose (cool-off) or close it (self-exclusion). While it is paused or closed you cannot sign in or play. Your money stays yours and can be withdrawn.

  4. Minors

    Only adults (18+) can play. Use parental control software if children use your devices, and do not share your account.

  5. Where to get help

    Free and confidential help: GamCare (gamcare.org.uk), Gamblers Anonymous (gamblersanonymous.org), BeGambleAware (begambleaware.org).

Need help with something?

Our support team answers 24/7, usually within minutes.